Effective Date: January 1, 2026
Duncan Insulation operates the website duncaninsulation.com and is committed to protecting your privacy. This policy explains what information we collect, how we use it, and what your rights are.
We collect information you provide directly when you submit a contact form or call us. This may include your name, phone number, email address, and a description of your project or question.
We also collect certain information automatically when you visit our website. This includes your IP address, browser type, pages visited, and the date and time of your visit. This data is collected through standard server logs and analytics tools.
Our contact forms are hosted by Tally (tally.so). When you submit a form, your data is processed by Tally according to their own privacy policy. We receive the submission content but do not store payment information of any kind.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Our website may use cookies - small text files stored in your browser - to improve your experience and help us understand site usage. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
We use Vercel Analytics to collect anonymized, aggregate data about how visitors use our site. This data does not identify individual users.
We retain contact form submissions and related correspondence for as long as needed to fulfill the purpose for which they were submitted - typically the duration of a project relationship plus a reasonable period afterward. You may request deletion of your personal data at any time by contacting us at the email address below.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, and to request deletion of your data. To exercise any of these rights, contact us by email.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.
We take reasonable precautions to protect the information we collect. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your data.
We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this privacy policy or how we handle your data, contact us: